The Predictive Index

This article applies to all users in the PI2 platform.

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We're here to help. If you're having trouble with an area of the software and can't find the solution in one of our <a href="https://docs.predictiveindex.com/en/articles/11542936-accessing-in-software-help-articles">product FAQ articles</a>, please feel free to reach out to our technical support team.

You can contact our support team anytime by submitting a ticket via <a href="https://www.predictiveindex.com/learn/support/#support-case" rel="nofollow noopener noreferrer" target="_blank">this form</a>.

Note: As a reminder, our live support team is available during the following hours:

- Mon: 1:30pm–5:00pm EST
- Tues/Wed/Thurs: 9:00am–12:30pm; 1:30pm–5:00pm EST
- Fri: 9:00am–12:30pm EST

We strive to reply to all inquiries within 48 hours. However, please keep in mind that we do not operate on weekends or after hours, and will respond to your request as soon as we can.

<a href="https://docs.predictiveindex.com/en/articles/11542936-accessing-in-software-help-articles">Accessing in-software help articles</a>

- <a href="https://docs.predictiveindex.com/en/articles/11542936-accessing-in-software-help-articles">Accessing in-software help articles</a>

Learn how to contact the Predictive Index support team, so you can ask questions and troubleshoot software issues with one of our experts.

How do I contact PI's support team?

Find answers and get help from Intercom Support and Community Experts

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How do I contact PI's support team?

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