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Design FAQs

Get answers to frequently asked questions about PI Design, including ideal company size, account restrictions, data privacy, and more.

Updated over a week ago

This article applies to all Design users in the PI2 platform.


Need help getting started with Design? Here are answers to some frequently asked questions:


Account creation

Can I sign up for a PI Design account with Gmail or another free email service?

No. Only business email domains are accepted.

What happens if a user from an active PI software account tries to create a new account?

The user will receive the below error message.

This happens regardless of which PI products your organization is subscribed to.

What’s the ideal company size for PI Design?

PI Design is appropriate for companies of any size.

Account permissions, limits, and upgrades

Is there a limit to the number of teams my organization can create?

No. Design users can create unlimited teams.

IT support

What emails are sent from The Predictive Index?

The Predictive Index sends emails from the following addresses:

We recommend safelisting both of these domains to ensure your employees receive PI updates without issue.

Data privacy

Who owns the data in my PI account?

The administrator(s) of your PI account is the data controller.

Can my PI Consultant access my Design account?

Yes, but only if you’ve provided the consultant with third-party access.


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