This article applies to organization admins and third-party users in the PI2 software.
The Organization Domains page lets organization admins add and manage email domains associated with their company’s PI subscription.
Org admins can also enable the ability to override these domains and add people whose emails do not match your "allow list."
Note: Overriding your allow list is the only way to add non-allowed emails to the PI software.
What is an organization domain?
Your organization's email domains control what email addresses at your company are allowed to receive PI software access or assessment invites. If your domain is acme. com, only emails under that domain ([email protected], etc.) can have PI data.
By default, your organization has a single domain enabled: your primary domain. By adding additional domains, you can broaden the list of allowed emails associated with your company.
How do I view my existing domains?
1. Log in to the PI software.
2. Click the gear icon () in the top-right of the navigation bar.
3. You will land on the People tab within the Administration page.
4. Click the Organization Settings tab.
5. Select Organization Domains on the left-hand side.
6. You will see your primary domain, along with any additional domains.
How to add an organization domain
From the Organization Domains page:
1. Click the button titled “Add Another Domain.”
2. Enter the intended domain.
3. Click "Save Changes" to confirm.
Note: Allowable email domains are restricted to business domains associated with your organization. If you would like to add employees whose emails don't match an allowed domain, you can do so by overriding your allow list.
How to remove an organization domain
Later this year, you’ll be able to manually remove domains right within the Organization Domains page. To remove domains in the meantime, please reach out to our support team.
Overriding your allow list
If your employees exclusively use business emails, you can ensure they all have access to PI by adding your organization domains.
However, if you have employees who don't use emails associated with your business (e.g., freemail), you can enable the ability to add them by overriding your allow list.
How to enable the override
From the Organization Domains page:
Scroll down to the section titled "Override Allowable Organization Domains."
Enable the checkbox.
Click "Save changes" to confirm.
Adding non-allowed emails
By overriding your allow list, organization admins and third-party users will be able to add non-allowed emails from three places:
The Administration page
Org admins and TPUs can add non-allowed emails via Administration in one of two ways:
1. By clicking the "Invite Users" button and following the invitation process.
2. By clicking the "Upload Org File" button and following the upload process.
Note: Only org admins and third-party users can send assessments or software invites to employees with non-allowed emails.
The PI dashboard
Org admins and TPUs can also add non-allowed emails via the "Send the Behavioral Assessment" widget on the PI dashboard.
Here, you will be able to enter a non-allowed email when sending the PI Behavioral Assessment to an employee.
Note: Only org admins and third-party users can send assessments to employees with non-allowed emails.
PI Inspire
The final place org admins and TPUs can add non-allowed emails is via Inspire.
First, click the "Send Assessment" button on the Inspire homepage.
You'll land on the "Manage Employees" tab. Click "Send Assessment" again.
A panel titled "Send Assessment" will open. Here, you will be able to enter a non-allowed email when sending the PI Behavioral Assessment to an employee.
You can also send software invitations to these individuals from the Manage Employees page.
Note: Only org admins and third-party users can send assessments or software invites to employees with non-allowed emails.
FAQ
Why is the top-most domain greyed out?
Why is the top-most domain greyed out?
That is your primary domain. This domain was enabled when your organization first signed up for The Predictive Index and cannot be manually changed.
Is there a limit to the number of domains I can register?
Is there a limit to the number of domains I can register?
Your organization can have 20 domains registered at once.
Can I register free domains such as gmail.com or outlook.com?
Can I register free domains such as gmail.com or outlook.com?
You can only register domains that are associated with your organization. However, you can add employees with free domains by doing the following:
1. Override your allow list.
2. Invite these employees via Administration.
How do I change my primary domain?
How do I change my primary domain?
To change your primary domain, please reach out to our support team.
Do these domains apply to all PI products?
Do these domains apply to all PI products?
Yes. Any domains you add will apply to all 5 PI products:
Hire
Inspire
Design
Diagnose
Perform
I'm having trouble inviting users to a specific PI product. Why?
I'm having trouble inviting users to a specific PI product. Why?
Before inviting users to a PI product, make sure you've first added their email domain(s) to your organization's allow list via the Organization Domains page.
I enabled the override, but other users say they cannot add non-allowed emails. Why?
I enabled the override, but other users say they cannot add non-allowed emails. Why?
The override enables organization admins and third-party users to add non-allowed emails. All other users (product admins, limited users, etc.) must still abide by your email allow list when inviting employees or sending assessments.
Additional support