What is an organization admin?

This article applies to organization admins in the PI2 platform.

Organization admin is the highest access level available within the Predictive Index platform.

Organization admin permissions

Organization admin has admin-level permissions across all PI products, as well as the following exclusive privileges:

	Org admin	Product admin	Limited	No access
Configure organization settings	✅	⛔	⛔	⛔
Manage billing details	✅	⛔	⛔	⛔
Promote or demote admins (and other org admins)	✅	⛔	⛔	⛔
Enable additional permissions for limited users (e.g., create jobs, send assessments, create teams)	✅	⛔	⛔	⛔
Edit all jobs, teams, and surveys	✅	⛔*	⛔	⛔
Transfer ownership of jobs, teams, and surveys	✅	⛔	⛔	⛔
*(PI Hire only)* Be promoted to cognitive admin**	✅	⛔	⛔	⛔
*(PI Hire only)* Promote or demote other cognitive admins	✅	⛔	⛔	⛔

*Product admins have edit-all access only for their specific PI product. (Example: A Hire admin can edit all jobs, but not all teams.)

**Cognitive admins can view and send cognitive data. They can also grant cognitive access to any employee in Hire.

Who is my organization admin?

Organization admin is assigned to the first user in your company (based on email domain) to create a software account and verify their login email. This status is assigned automatically and allows for unrestricted access to the software and user access levels.

To view your current organization admin(s):

Log in to the PI software
Click the gear icon () in the top-right of the navigation bar.
You will land on the Employee Directory within the Administration page.
At the top of the directory, you will see a list of all organization admins. (The checkbox under "Organization Admin" will be selected and greyed out.)

Note: You must be a product admin or higher (i.e., an existing organization admin) to view the employee directory.

How to promote/demote an organization admin

Log in to the PI software
Click the gear icon () in the top-right of the navigation bar.
You will land on the People tab within the Administration page.
Search the name or email of the user whose access level you’d like to change.
Select the user’s name.
This will bring you to a screen titled Edit employee details.
Within the Admin permissions section, select/deselect the checkbox “Make organization admin.”
(Optional) Select/deselect the checkbox “Make cognitive admin.”
Select Save changes.

Note: When an organization admin is demoted, their permissions will revert to their product-specific access levels.

Important: Only an existing organization admin can promote or demote other org admins.

FAQs

I'm looking for my organization admin(s) but don't have access to view them. What do I do?

If you're a non-admin, you can find the name(s) of your current org admin(s) by opening the Welcome Guide in the top-right corner of your screen, denoted by a book icon.

You will see a list of org admins directly under the introductory paragraphs.

Can organization admins revoke access to specific jobs/teams?

By default, organization admins have "edit" access to all jobs and teams. As a result, an org admin can revoke an employee's access to a particular job or team.

Note: Only limited users can have their access revoked from a job or team.

We have a single org admin, but would like to make someone else an org admin. How?

Your existing organization admin would have to first promote someone else to the org admin role. (This will not affect their own access. You can have as many org admins active as you'd like, though we recommend using caution when promoting org admins.)

We have a single org admin, and they're no longer with the company. What now?

If your sole organization admin is no longer with your company, please reach out to our support team.