Organization settings

Adding organization domains

The Organization Domains setting lets organization admins view domains associated with their company’s PI subscription.

What is an organization domain?

Your organization domain dictates what email addresses at your company can register for a PI account. If your domain is acme.com, only emails under that domain (wile.e.coyote@acme.com, etc.) can create an account and log in to the software.

By default, your organization has a single domain enabled: your primary domain. By adding additional domains, you can broaden the “allow list” of emails associated with your company.

How do I view my existing domains?

  1. Log in to the PI software.
  2. Click the gear icon () in the top-right of the navigation bar. 
  3. You will land on the People tab within the Administration page.
  4. Click the Organization Settings tab.
  5. Select Organization Domains on the left-hand side.
  6. You will see your primary domain, along with any additional domains.

How to add an organization domain

  1. Follow steps 1 through 5 above.
  2. You’ll land on the Organization Domains page.
  3. Click the button titled “Add Another Domain.”
  4. Enter the intended domain.
  5. Click “Save Changes” to confirm.

How to remove an organization domain

Later this year, you’ll be able to manually remove domains right within the Organization Domains page. To remove domains in the meantime, please reach out to our support team.

Please note: Allowable domains are restricted to business domains associated with your organization. Freemail accounts (gmail, yahoo, etc.) are not supported.

FAQ

Why is the top-most domain greyed out?
That is your primary domain. This domain was enabled when your organization first signed up for The Predictive Index and cannot be manually changed.
Is there a limit to the number of domains I can register?
Your organization can have 20 domains registered at once.
Can I register free domains such as gmail.com or outlook.com?
Only business domains can be registered.
How do I change my primary domain?
To change your primary domain, please reach out to our support team.
Do these domains also apply to users in PI Perform?
Yes. Before inviting users to PI Perform, make sure you’ve first added their domain email(s) using the Organization Domains page within the core Predictive Index platform.

If you’ve added the domain(s) in question, but are encountering issues inviting users to Perform, here’s how to troubleshoot:

1. Log out of Perform.
2. Log back in to Perform.
3. Invite the intended users as normal.

Additional support

Accessing organization settings


Do you still need support? Contact us here.

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