Organization settings

Adding or overriding organization domains

The Organization Domains page lets organization admins add and manage email domains associated with their company’s PI subscription.

Org admins can also enable the ability to override these domains and add people whose emails do not match your “allow list.”

 

What is an organization domain?

Your organization email domains control what email addresses at your company are allowed to receive PI software access or assessment invites. If your domain is acme.com, only emails under that domain (wile.e.coyote@acme.com, etc.) can have PI data.

By default, your organization has a single domain enabled: your primary domain. By adding additional domains, you can broaden the allow list of emails associated with your company.

How do I view my existing domains?

  1. Log in to the PI software.
  2. Click the gear icon () in the top-right of the navigation bar. 
  1. You will land on the People tab within the Administration page.
  2. Click the Organization Settings tab.
  1. Select Organization Domains on the left-hand side.
  1. You will see your primary domain, along with any additional domains.

How to add an organization domain

From the Organization Domains page:

  1. Click the button titled “Add Another Domain.”
  1. Enter the intended domain.
  2. Click “Save Changes” to confirm.

Note: Allowable email domains are restricted to business domains associated with your organization. If you would like to add employees whose emails don’t match an allowed domain, you can do so by overriding your allow list.

How to remove an organization domain

Later this year, you’ll be able to manually remove domains right within the Organization Domains page. To remove domains in the meantime, please reach out to our support team.

Overriding your allow list

If your employees exclusively use business emails, you can ensure they all have access to PI by adding your organization domains.

However, if you have employees who don’t use emails associated with your business (e.g., freemail), you can enable the ability to add them by overriding your allow list.

How to enable the override

From the Organization Domains page:

  1. Scroll down to the section titled “Override Allowable Organization Domains.”
  2. Enable the checkbox.
  3. Click “Save changes” to confirm.

Adding non-allowed emails

By overriding your allow list, organization admins and third-party users will be able to add non-allowed emails from the Administration page.

They can do this in one of two places:

  1. By clicking the “Invite Users” button and following the invitation process.
  1. By clicking the “Upload Org File” button and following the upload process.

Note: Only org admins and TPUs can invite employees with non-allowed emails.

FAQ

Why is the top-most domain greyed out?
That is your primary domain. This domain was enabled when your organization first signed up for The Predictive Index and cannot be manually changed.
Is there a limit to the number of domains I can register?
Your organization can have 20 domains registered at once.
Can I register free domains such as gmail.com or outlook.com?
You can only register domains that are associated with your organization.

However, you can add employees with free domains by doing the following:

1. Override your allow list.
2. Invite these employees via Administration.
How do I change my primary domain?
To change your primary domain, please reach out to our support team.
Do these domains also apply to users in PI Perform?
Yes. Before inviting users to PI Perform, make sure you’ve first added their domain email(s) using the Organization Domains page within the core Predictive Index platform.

If you’ve added the domain(s) in question, but are encountering issues inviting users to Perform, here’s how to troubleshoot:

1. Log out of Perform.
2. Log back in to Perform.
3. Invite the intended users as normal.
I enabled the override, but other users say they cannot add non-allowed emails. Why?
The override enables organization admins and third-party users to add non-allowed emails. All other users (product admins, limited users, etc.) must still abide by your email allow list when inviting employees or sending assessments.
I’m trying to add a non-allowed email to Perform, but can’t. Why?
The ability to add non-allowed emails to Perform will be coming later this year.

Additional support


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