The Third Party Users page lets you manage existing third-party users and their access permissions.
What permissions do third-party users have?
Third-party users are granted the highest access level to all PI products your organization is subscribed to. They can do everything a product admin can do, plus the majority of what an organization admin can do.
Here’s a breakdown of the key differences between an organization admin and third-party user:
| Org admin | Third-party user | |
| Access to “Employee Directory” | ✅ | ✅ |
| Access to “Employee Access Settings” | ✅ | ✅ |
| Configure organization settings | ✅ | ✅ |
| Manage subscription and billing details | ✅ | ✅ |
| Modify employee access levels | ✅ | ✅ |
| Remove employee software access | ✅ | ✅ |
| Anonymize employees | ✅ | ⛔ |
| Enable/disable third-party user access | ✅ | ⛔ |
| Promote/demote organization admins | ✅ | ⛔ |
| (PI Hire only) Be promoted to cognitive admin* | ✅ | ⛔ |
| (PI Hire only) Be granted cognitive access | ✅ | ⛔ |
*Cognitive admins can view and send cognitive data. They can also grant cognitive access to any employee in Hire.
How to enable/disable third-party access
- Log in to the PI software.
- Click the gear icon (
) in the top-right of the navigation bar.
- Select Third Party Users on the left-hand side.
- Search for the name or email address of the person whose access you’d like to enable/disable.
- Select/deselect the checkbox under the Access header.
- (Optional) Repeat for additional users.
- Click Save changes.
Note: You cannot manually add or remove third-party users at this time. To do so, please submit a support ticket.
FAQs
What is a third-party user?
Third-party user is a special user type intended for users outside of your organization (such as your PI Consultant). When enabled, third-party users are granted the highest access level to all PI products your organization is subscribed to.
Can I customize third-party access by PI product?
Third-party access cannot be customized. When managing third-party users, you can toggle their access either completely on or completely off.
How do I add/remove a third-party user?
You cannot manually add or remove third-party users at this time. To do so, please submit a support ticket.
Additional support
Do you still need support? Contact us here.
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